- Why should I hire a professional photographer?
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Hiring a professional photographer ensures high-quality, polished images that elevate your brand, capture important moments, or create lasting memories. Professionals bring expertise in lighting, composition, and editing, plus access to top-tier equipment. They know how to capture authentic expressions, tell your story through visuals, and deliver consistent, reliable results. Investing in a professional also means you’ll receive images formatted and ready for your specific needs, whether for marketing, personal use, or online platforms.
- Do you backup or otherwise secure images for protection?
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Yes, we securely back up images at every stage. Photos are saved on-site, backed up on multiple hard drives, and stored in a secure cloud. Final galleries are also archived on our website, ensuring safe, long-term access for clients.
- Could you travel to my location for the photo shoot?
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Yes, we offer 100% on-location services for all clients including but not limited to individual/team portraits, brand/marketing, and event photography. Locations greater than 25 miles may be subject to travel fees.
- Do I need to provide any equipment or props for the photo shoot?
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No, we will bring all the necessary equipment to the photo shoot, including lighting and backdrops, etc. If you have specific props you would like to include in the photos, we can discuss and plan ahead of the shoot to ensure preferred items are available for use in the photography.
- How long does it take to recieve my photos?
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We typically turns around photos within 5-7 business days after your session, we also offer a 24 hour rush rate that provides the best 10 images for quick sharing for an additional $150.
- Do you have a cancellation policy?
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Yes, we require a 50% fee at the time of booking to secure your date. If you need to cancel or reschedule for any reason, we ask that you provide a minimum of 48 hours notice. The booking fee is non-refundable, but we will work with you to reschedule the shoot if/when possible.
Terms & Conditions
- Payment and Cancellation Policy a. A non-refundable retainer of 50% of the total cost of the photography services is due at the time of booking to secure your date. b. The remaining 50% of the total cost is due no later than one week prior to the scheduled event or session. c. In the event that the client needs to cancel or reschedule, the non-refundable retainer will be forfeited. If the cancellation is made more than 30 days prior to the scheduled event or session, the remaining balance will be refunded. If the cancellation is made less than 30 days prior to the scheduled event or session, the client will be responsible for paying the full remaining balance.
- Copyright and Usage Policy a. The photographs produced by DMG Imaging are protected by copyright law and may not be reproduced or distributed without permission. b. The client will receive a personal use license to the photographs produced by DMG Imaging. This license grants the client the right to reproduce, distribute, and display the photographs for personal use only. c. Commercial use of the photographs, including but not limited to advertising and marketing materials, requires a commercial use license. Please contact DMG Imaging for commercial use licensing information.
- Model Release a. By booking photography services with DMG Imaging, the client grants permission for DMG Imaging to use the photographs produced for advertising and marketing purposes, unless otherwise specified in writing.
- Liability and Force Majeure a. DMG Imaging will take all reasonable care to ensure that the photographs produced meet the client's expectations. b. In the unlikely event that DMG Imaging is unable to perform the services due to unforeseen circumstances, including but not limited to illness or equipment failure, DMG Imaging will make every effort to reschedule the session or event. If rescheduling is not possible, the client will receive a full refund of any monies paid to DMG Imaging. c. DMG Imaging is not responsible for any loss or damage to client's property during the photography session or event. d. DMG Imaging is not liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, and government action.
- Jurisdiction and Venue a. These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, and any disputes arising out of or relating to these terms and conditions shall be resolved in the state and federal courts located in Burbank, CA.
By booking photography services with DMG Imaging, the client agrees to these terms and conditions.